Yes, the products listed on Shesha Ayurveda site are absolutely genuine. Our top priority is to deliver authentic and natural products to our valued customers. All our Ayurvedic products are meticulously produced at our facility in Palakkad, Kerala, which holds a valid approval from the Ministry of Ayush as well as a Drug Controller License. With a legacy of 100 years, we are committed to ensuring the authenticity and quality of every product we offer. You can trust Shesha Ayurveda to provide 100% genuine and authentic Ayurvedic products.

I PLACED AN ORDER. MY AMOUNT GOT DEBITED. BUT, I DIDN'T GET ANY CONFIRMATION MAIL FROM SHESHA AYURVEDA. WHAT SHOULD I DO ?

WHAT IS THE TIME FRAME IT TAKES FOR A REPLY FROM SHESHA AYURVEDA

ASHTAPATHY PRODUCTS - IMPORTANT INFO

I HAVE A QUERY AND IT'S NOT LISTED HERE. WHAT SHOULD I DO ?

We package our products in cardboard paper covers securely and then placed in a white outer box with Shesha Ayurveda logo.

We ship worldwide using DHL Express.
You may place a new order by visiting our international website, https://int.sheshaayurveda.com/

International customers get Free DHL Express shipping on orders above $USD 59 (for a limited time)

Tracking details for the order will get shared to customers given number whatsapp

Please check for a whatsapp message from DELHIVERY courier to see tracking after 1-2 business days of placing order

You may track the status of your package 24 hours after your order is dispatched from our warehouse.

WHAT IS THE DISPATCH TIME AND ESTIMATED DELIVERY TIME

PREORDER /BACKORDERED ITEMS

WHAT ARE THE SHIPPING CHARGES FOR MY ORDER

DO YOU SHIP INTERNATIONALLY ?

CUSTOMS DUTY AND INTERNATIONAL SHIPPING

EXCHANGE RATES FOR INTERNATIONAL ORDERS

ORDER CANCELLATIONS

RETURNS AND REFUNDS - DAMAGED PRODUCTS/ITEM NOT AS DESCRIBED

ORDER MARKED DELIVERED - NOT RECEIVED

IF THERE'S A MISSING ITEM OR ITEM DAMAGE ETC UPON RECEIVING THE ORDER

ORDERED FROM AMAZON, NYKAA OR VANITY WAGON AND YOU RECEIVED DAMAGED PRODUCT

SPECIAL CASE OF CANCELLING THE ITEMS AND GETTING REFUNDS (ARANMULA MIRROR PURCHASE)

ORDER CANCELLATIONS

ARE THE PAYMENTS AT SHESHA AYURVEDA SECURE ?

IS IT SAFE TO SHOP ONLINE FROM SHESHA AYURVEDA USING MY DEBIT/CREDIT CARD?

WHAT HAPPENS TO MY MONEY DEDUCTED FROM MY DEBIT CARD/CREDIT CARD/NET BANKING FOR AN UNSUCCESSFUL ORDER?

IS MY PERSONAL INFORMATION SECURE AT SHESHA AYURVEDA

WHAT HAPPENS IF THE PRODUCTS ADDED TO CART GOES OUT OF STOCK?

MANAGING YOUR ACCOUNT - CREATING A NEW SHESHA AYURVEDA ACCOUNT

WHAT IF I FORGET MY ACCOUNT PASSWORD

CHECKOUT AS A GUEST

ARE THE PRODUCTS LISTED IN SHESHA AYURVEDA GENUINE ?

We dispatch most orders within 2 business days (excluding Sundays and public holidays)
Customer will be notified in case there is a delay in shipping the product.

During sale time – Orders might take longer to get processed. It could take upto a week from order date. Once shipped, You will be notified via whatsapp message from our courier partners.

Delivery time depends on the courier and customer’s area. Couriers take anytime from 2-7 business days to deliver the shipments. Most pincodes based in metro cities receive their orders faster compared to other locations. Tracking on courier websites will give an estimated delivery day for every package. It’s advised to enter correct address including area name, landmark, phone numbers etc correctly at the time of order placement to avoid delays.

We offer FREE DOMESTIC SHIPPING for orders above ₹ 700. Below ₹ 700, We charge flat ₹ 70 towards shipping.

We're happy to help you with any questions about your orders, products, or anything else. Just write to us at orders@sheshaayurveda.com
OR
Alternately, you may reach us at +91 7907095562 during business hours (Mon-Fri 11 am to 1 pm, 3 pm to 5 pm IST).